Customer Care

CAN I RETURN MY ITEM IF I CHANGE MY MIND?

Sadly, we do not accept returns.

 

MY ITEM WAS STOLEN, HOW CAN I GET A REFUND?

Unfortunately, we are not responsible for lost or stolen items.

 

Once orders has been picked up by the Shipping company of your choosing, all questions and issues should be applied to them. Customer is required to submit a claim directly with the courier and follow their guidelines. USPS and FedEx recommend waiting 14 days before assuming a package is lost. After 14 days, please call the customer service team of the courier.

- USPS customer service: 1-800-275-8777

- FedEx customer service: 1-800-463-3339

- UPS customer service: 1-800-742-5877

 

Shipping Information:

At Bella Galore & Co, our goal is to offer you only the best shipping options, regardless of where you live! Everyday our packages go out to destinations all over the world, ensuring that we provide the very highest levels of security, efficiency and responsiveness to all of our clients at all times.The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, quality check and packaging. All orders are sent to the shipping company of your choosing for dispatch within 72 hours after the order is placed.
  • Shipping time: This refers to the time it takes for our makeup products to be shipped from our address to the destination. Local delivery usually takes up to 72 hours, while International delivery usually takes about 15–30 business days.

For any questions feel free to contact us at hello@bellagaloreco.com

Thank you and we hope you are having a fabulous day!